FAQs

  • When can I place an order on-line?

    Our cookies are restocked [including new drops] on Sunday at 2p cst. Orders can be placed until we’re sold out [before the next restock + drop takes place the following Sunday]. Cookies are baked fresh and orders are shipped out on Wednesday via USPS 2-3 Day Ground or Priority Shipping.

  • Do you offer more flavors?

    Our menu will vary from week to week. Be sure to join out follow us on Instagram and/or TikTok for the latest updates.

  • How do I care for my cookies?

    Check out our Cookie Care guide.

  • Do you offer on-line order pick-up?

    We do not offer on-line order pick-up. However, you may purchase from us at local vending markets. Please check our Events schedule.

  • Do you deliver orders?

    No, we do not offer delivery services.

  • Are there vegan/gluten-free options?

    No, we do not have any vegan/gluten-free cookie options.

  • Do you have gift cards?

    Yes, gift cards are available for purchase.

  • Do you take event orders?

    For inquiries, please contact us.

  • Where are you based?

    We are based in Chicago, IL and we offer U.S. domestic shipping.